Cancellation Policy

If you would like to cancel your order – we offer a full refund within 24 hours of purchase. After the 24 hours of purchase, if the order is shipped, we will offer you a 90% refund to cover the cost of returning the product(s) to the fulfillment center we shipped from.


If you would like us to replace your product because you are unsatisfied with how it arrived, please send us an email at support@fineparis.com or contact@fineparis.com with your order number and an image of the product you received and our team will rapidly look into it and determine the status of your request based on the information provided. If the product arrived somehow damaged for any reason, we will replace it at no cost to you.